Wordpress Maintenance Service

Once a WordPress website has launched, it is extremely important to regularly maintain it.

The Risk without Regular Maintenance

  • Potential website issues and bugs
  • If something goes wrong, the site may not be recoverable
  • Higher risk of unauthorised access, hacking or malware
  • Website may be down for long periods without notification

 

Advantages of Regular Maintenance

  • Website running smoothly
  • Backups & quick restore in case something goes wrong
  • Secure website
  • Immediate investigation if the website has downtime

 

Over 30,000 websites get hacked every day

Source: Sophos Labs

More than 70% of all WordPress sites have security vulnerabilities

Source: Research conducted on 40,00 websites on Alexa
Mastery Websites offer these WordPress Maintenance Services
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Updates

Regularly updating WordPress Core, plugins and theme to the latest versions.

Backups

Daily incremental offsite backups of all files and database, with the ability to quickly restore.

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Security

Ongoing security monitoring activities to prevent unauthorised access to the WordPress backend.

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Uptime Monitoring

24/7 monitoring to ensure the website is active, with immediate investigation if there is downtime.

Update theme, plugins and WordPress

What are Updates

  • Just like you would regularly update the apps on your phone, WordPress, Plugins and the Theme require regular updating to the latest versions.
  • Updating all software regularly, ensures the following for your website:
    • Functions well
    • Has all the latest features
    • Website is more secure
  • Often, the latest version fixes security issues. In these cases, updating it to the last version becomes more urgent and crucial.

The Process

  • Activate updates on a separate copy of your site first, to ensure all goes smoothly.
  • Once the test update is completed successfully, then updates are conducted on the live site.
  • Thorough testing to ensure that the site works as it should.
  • Sometimes this task involves fixing issues after the update.
  • This task is conducted outside of business hours.
  • This service involves keeping up to date with the latest security news and taking action when news breaks that is relevant to your site.

 

Regular Backups

Why Backups are Important

  • Without backups, if something goes wrong, there is no way to recover the website.

The Process

  • Backups are generated every day
  • Stored offsite, in the cloud.
  • Incremental backups – highly efficient process.
  • Website can be restored quickly, if necessary.

Security Monitoring

 The Importance of Security

  • WordPress is the most popular platform for websites. 35% of ALL websites on the internet use WordPress.  This makes it a prime target for hackers.
  • There are many types of attacks, eg. brute force attacks and SQL injections.

Security Measures

  • Protection against a variety of attack types eg. brute force attacks & SQL injections.
  • Regular malware scans.
  • Notification alerts setup for hacking attacks. Investigation and action taken if necessary.
  • Notification alerts setup for all WordPress security related activities such as logins and new or deleted users.

Uptime Monitoring

What is Uptime and Downtime

  • Uptime is the percentage of time your site is active and downtime is the percentage of time your site is down.
  • Uptime percentage depends on the host.
  • No host guarantees 100% uptime.
  • It is important to monitor uptime:
    • To know if your host is providing high uptime percentage.
    • To take action if downtime is unreasonably long.

The Process

  • 24 / 7 Monitoring.
  • Alerts setup for downtime.
  • Immediate investigation for extended downtime.

Monitor Website Changes

 Unexpected Changes

  • On the rare occasion, elements of websites inadvertently change.
  • This may be due to content updates, plugins conflicts, server changes, or caching issues.

The Process

  • Weekly checks to ensure the website presents visually as it should.
  • Investigation and fix any unexpected changes.

Latest Security News

New security vulnerability issues come up constantly and can affect even the most popular themes and plugins and WordPress Core. New issues about plugin security come up EVERY DAY. Sometimes they affect millions of websites.

When news like this comes out, and it effects your website, it is essential to update to the latest version as soon as possible. The latest version usually patches the security issues. Once it is made available, the author of the theme or plugin makes an announcement that it has been patched in the latest version.

 

Here are some of most newsworthy security issues that have come up recently:

LATEST WORDPRESS CORE SECURITY NEWS

WordPress Core security updates come up almost every month:

WordPress 5.3.1 Security and Maintenance Release
December 13, 2019

WordPress 5.2.5 Security Update
November 19, 2019

WordPress 5.2.5 Security and Maintenance Release
October 14, 2019

WordPress 5.2.3 Security and Maintenance Release
September 5, 2019

LATEST PLUGIN SECURITY NEWS

Plugin security updates come up every day. These are the biggest updates recently:

Active attack on Duplicator plugin – affects over 1 million sites
February 19, 2020

Security Vulnerability in Elementor plugin – allows hackers to run scripts in the backend  –  affects 4 million sites
January 29, 2020

High Severity Vulnerability – Code Snippets Plugin  – this plugin is installed on over 200,000 sites
January 28, 2020

LATEST THEME SECURITY NEWS

Theme security updates come up frequently. There were 11 security updates in Jan 2020 alone. These are the biggest updates recently:

Divi Code Injection vulnerability  –  Divi is installed on millions of websites
January 2, 2020

Open Redirect Vulnerability Patched In Bridge Theme – this theme has been purchased more than 120,000 times
Octember 21, 2019

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