Wordpress Maintenance Service

Once a WordPress website has launched, it is extremely important to regularly maintain it.

The Risk without Regular Maintenance

  • Potential website issues and bugs
  • If something goes wrong, the site may not be recoverable
  • Higher risk of unauthorised access, hacking or malware
  • Website may be down for long periods without notification

 

Advantages of Regular Maintenance

  • Website running smoothly
  • Backups & quick restore in case something goes wrong
  • Secure website
  • Immediate investigation if the website has downtime

 

Over 30,000 websites get hacked every day

Source: Sophos Labs

More than 70% of all WordPress sites have security vulnerabilities

Source: Research conducted on 40,00 websites on Alexa
Mastery Websites offer these WordPress Maintenance Services
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Updates

Regularly updating WordPress Core, plugins and theme to the latest versions.

Backups

Daily incremental offsite backups of all files and database, with the ability to quickly restore.

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Security

Ongoing security monitoring activities to prevent unauthorised access to the WordPress backend.

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Uptime Monitoring

24/7 monitoring to ensure the website is active, with immediate investigation if there is downtime.

Update theme, plugins and WordPress

What are Updates

  • Just like you would regularly update the apps on your phone, WordPress, Plugins and the Theme require regular updating to the latest versions.
  • Updating all software regularly, ensures the following for your website:
    • Functions well
    • Has all the latest features
    • Website is more secure
  • Often, the latest version fixes security issues. In these cases, updating it to the last version becomes more urgent and crucial.

The Process

  • Activate updates on a separate copy of your site first, to ensure all goes smoothly.
  • Once the test update is completed successfully, then updates are conducted on the live site.
  • Thorough testing to ensure that the site works as it should.
  • Sometimes this task involves fixing issues after the update.
  • This task is conducted outside of business hours.
  • This service involves keeping up to date with the latest security news and taking action when news breaks that is relevant to your site.

 

Regular Backups

Why Backups are Important

  • Without backups, if something goes wrong, there is no way to recover the website.

The Process

  • Backups are generated every day
  • Stored offsite, in the cloud.
  • Incremental backups – highly efficient process.
  • Website can be restored quickly, if necessary.

Security Monitoring

 The Importance of Security

  • WordPress is the most popular platform for websites. 35% of ALL websites on the internet use WordPress.  This makes it a prime target for hackers.
  • There are many types of attacks, eg. brute force attacks and SQL injections.

Security Measures

  • Protection against a variety of attack types eg. brute force attacks & SQL injections.
  • Regular malware scans.
  • Notification alerts setup for hacking attacks. Investigation and action taken if necessary.
  • Notification alerts setup for all WordPress security related activities such as logins and new or deleted users.

Uptime Monitoring

What is Uptime and Downtime

  • Uptime is the percentage of time your site is active and downtime is the percentage of time your site is down.
  • Uptime percentage depends on the host.
  • No host guarantees 100% uptime.
  • It is important to monitor uptime:
    • To know if your host is providing high uptime percentage.
    • To take action if downtime is unreasonably long.

The Process

  • 24 / 7 Monitoring.
  • Alerts setup for downtime.
  • Immediate investigation for extended downtime.

Monitor Website Changes

 Unexpected Changes

  • On the rare occasion, elements of websites inadvertently change.
  • This may be due to content updates, plugins conflicts, server changes, or caching issues.

The Process

  • Weekly checks to ensure the website presents visually as it should.
  • Investigation and fix any unexpected changes.

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